▪ PM for delivery of Advanced Services projects simultaneously
▪ Coordinate with internal resources and third parties for the faultless execution of projects
▪ Ensure delivery of all projects to the schedule agreed to work within the scope and within budget
▪ Developing project scopes and objectives, involving all relevant stakeholders
▪ Ensure resources are available to be assigned to the project
▪ Create a detailed project plan to track different tasks and progress in MS Project 2013/16
▪ Use appropriate verification techniques to manage changes in project scope, schedule, and cost
▪ Measure and track project performance using appropriate systems, tools, and processes
▪ Report and escalate to management as and when needed
▪ Manage and maintain the relationship with the customer and all stakeholders
▪ Establish and maintain relationships with third parties/vendors
▪ Create and maintain comprehensive project documentation repository
▪ Establish and implement a structure for new apprentices
▪ Coordinating, providing mentoring and leading throughout building upon my own experiences
▪ Working on the cost optimization with the collaboration of the procurement & Finance departments
▪ Design project management strategies with other related departments for the best outcomes at the time of project execution such as logistics, Sales, HR, and legal team
▪ Proactively Forecast the deadlocks in term of scope, cost, and schedule
▪ Maintain weekly proactive project report countrywide ongoing projects for the better visibility of our resource engagements and update in resource histogram for the future resource allocation plan
▪ Always hire such resource who can utilize in multiple facets of the projects in order to minimize the company\'s payroll as well as maintain the productivity and need of every individual employee
▪ Working on project document repositories and maintaining it for EPM (Enterprise Performance Management) implementations

Responsibilities/Accomplishments:

▪ Expertly managing, planning & designing strategies for automation of services enabled productivity by working on new ideas and techniques

▪ Performing Research & Development activities to enhance operations efficiency level and to improved upstream level by implementing new technical procedures ongoing process

▪ Providing technical support to resolve issues of the system across the country helps company’s workflow effortlessly

▪ Troubleshooting and managing the on-site installation of IT systems. Installing, monitoring and providing support to end- users through remote administration brings uptime, which saves cost and time as well

▪ Leading Customer Technology solutions such as e-commerce integration and manage upcountry CT Team & evaluating their performances weekly basis as I only believed on end-results

▪ Managing configuration management to accommodate customer experience requirements of business transactions with FedEx Express services, identifying and deploying appropriate standards for technology services which made senior management satisfied on real-time

▪ Resolving conflicts among stakeholders wisely and training personnel to improve workflow processes as well as build strong relations with the performing teammates in order to deliver the jobs on time

▪ Managed information security systems of ongoing security projects according to set standards and policies

▪ Initiated monitoring and reporting system for supplier assurance, threats, & vulnerabilities, intrusion prevention System (IPS) and built-in firewalls client proposals which appreciated by our client and management

▪ Trained around 200+ personnel on information security certifications .i.e. CISSO (Equivalent to CISSP by Shone Harris) and worked on case studies by using real-time scenarios

▪ Effectively improved security systems by giving the proper concepts and also correct them which increased the productivity of a cybersecurity team by 25% efficiency in workflow

▪ Periodically collaborated with other personnel for smooth execution of security processes and enhancements in it

▪ Managed IT operations, control assurance activities and acted as external & internal IT support administrator, and my response time was five minutes of which made my work a well-organized and competent way

▪ Configured general computer controls including Severs, IT operations, Network Access Control, Network & hardware System Support along with my Team and divided the tasks equally to make things valuable & productive

▪ Implemented revised the organization’s IT policies and procedures along with my seniors, identified weaknesses and recommended appropriate solutions for improvement of IT network infrastructure, which increased the overall network efficiency by 10% and exposure me for the advanced level

▪ Administered and maintained IT systems; purchased, installed and maintained PCs, servers and LAN network connectivity equipment